If they re turned on in both the sensors then there is no issue with the power supply.
Chamberlain garage door sensors not working.
Remove sensors from brackets and shorten sensor wires to 1 2 ft 30 60 cm.
On chamberlain garage door openers they are usually blue.
If you find the lights turned off in one or both the sensors it indicates that there is a problem in power supply.
E g if the dial is set to 1 increase it to 2.
Light doesn t activate on garage door opener when you cross safety sensor beam chamberlain group products which include the liftmaster chamberlain sears craftsman line of garage door openers have a feature where the opener light will turn on if you cross the safety sensor beam shooting across the opening of your garage door.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
First off your sensors just may need cleaned off so try to gently remove any dust or dirt first and see if that works.
Get on a step ladder and remove the light lens locate the force setting dials.
Increase the open force adjustment dial slightly.
From informational videos to product manuals and troubleshooting articles the chamberlain group resource library has the information you need.
Disconnect all wires from back of motor unit.
Look for small led lights on the sensors.
Find the chamberlain garage door opener technical support you need to get your garage door opener operational.
Chamberlain garage door simple sensor diagnose and fix.
Chamberlain wd962kcd garage door opener troubleshooting inspect sensor wires for a short staple in wire correct wiring polarity black white wires reversed broken or.
If that doesn t work it could be electrical.
The sensors have to be aligned with each other and also have to be connected correctly to the garage door system in order to work.